Refund policy

our Wellness, Guaranteed

At Make Time Wellness, we believe self-care should be simple, trustworthy, and effective. That’s why we stand behind our supplements—crafted with clean, high-quality ingredients to support your well-being.

We want you to feel great about your experience with us. If for any reason you’re not completely satisfied, we’ve got you covered.

30-Day Satisfaction Guarantee

We offer a full refund within 30 days of your purchase—even if the product has been opened and used.

All we ask is that you give it an honest try, and if it’s just not for you, contact our support team. No returns necessary.

How to Request a Refund

  • Email us at hello@maketimewellness.com within 30 days of your delivery date

  • Include your order number and a brief explanation

  • We’ll issue your 100% refund to your original payment method within 5–10 business days

Limit one refund per product type per customer to prevent misuse of this policy.

European Union 14 Day Cooling Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can make your request via email here or use the customer portal. Click "Request Return" for the order that you want to submit the return for.

EU Withdrawal Request

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we’ll make it right.

Please contact us within 7 days of delivery with:

  • Your order number

  • A photo of the issue

We’ll send a replacement free of charge.

Shipping Issues & Undelivered Orders

If your order is returned to us due to:

  • An incorrect shipping address, or

  • Non-collection

We’ll reach out to confirm your information and arrange for reshipment. Additional shipping fees may apply.

Why We Don’t Accept Returns

As our products are consumable dietary supplements, we cannot accept physical returns. This ensures:

  • Product quality

  • Health and safety compliance

  • A better experience for all customers

Instead, we offer our 30-day money-back guarantee so you can try us risk-free.

Need Help?

Reach out to us anytime at hello@maketimewellness.com.
We’re here to support your wellness journey every step of the way.